Support/Field Service Contacts

Strand Lighting has a proven record of support that others seek to emulate and which ensures that customers can invest with confidence. When you needs us, our highly trained product specialists are here to assist you.

Have a technical question regarding your Strand Lighting products? Email Strand Lighting Support with your questions.

Have a fixture library request for your 300/500 or Palette console? Email Strand Lighting Console Fixture Library Support with your requests.

North America

Julie Smith
Director of Support Services
Tel: (214) 647-7987
Mobile: (214) 906-9088
Fax: (214) 647-8038
Email:

Doug Pickering
Technical Support Manager
Tel: (214) 647-7970
Mobile: (714) 642-5387
Fax: (214) 647-8031
Email:

Patrick Hill
Technical Service Manager
Tel: (214) 647-7936
Mobile: (214) 418-2650
Fax: (214) 647-8031
Email:

Patrick Henry
Technical Support
Tel: (214) 647-7979
Mobile: (310) 872-6412
Fax: (214) 647-8031
Email:

Europe

Julie Smith
Director of Support Services
Tel: +1 (214) 647-7987
Mobile: +1 (214) 906-9088
Fax: +1 (214) 647-8038
Email:

Doug Pickering
Technical Support Manager
Tel: +1 (214) 647-7970
Mobile: +1 (714) 642-5387
Fax: +1 (214) 647-8031
Email:

Patrick Hill
Technical Service Manager
Tel: +1 (214) 647-7936
Mobile: +1 (214) 418-2650
Fax: +1 (214) 647-8031
Email:

Patrick Henry
Technical Support
Tel: +1 (214) 647-7979
Mobile: +1 (310) 872-6412
Fax: +1 (214) 647-8031
Email:

Asia

Alex Chan
Engineering Manager
Tel: (852) 2757 3033 - Ext. 31
Mobile: (852) 9570 0338
Fax: (852) 2757 1767
Email: