Product Training & Class Schedule
  • Product Downloads
  • Support Contacts
  • Service Centers
  • Training
  • Strand Development Forums
  • Tech Center

Product Training & Class Schedule

Strand Lighting Technical Training Program Update

In September 2011, Strand Lighting rolled out a new set of policies and procedures for Factory Authorized Technicians.  All technicians who have attended and successfully passed Strand Lighting factory training in the past calendar year will have the option to either:

  1. Attend another full training course or,
  2. Schedule a phone conference with Strand Lighting technical trainer Maggie Bailey to receive a briefing on the new policies and procedures.

Under Strand Lighting’s new training and certification program, there shall be three levels of courses offered:

  • Level 1Level 1 is for first-time technicians (or those who have not maintained their Strand Lighting factory certification).  Level 1 technicians will be able to work on small- to medium- sized jobs until they demonstrate the ability to handle larger-scale projects.
  • Level 2Level 2 is for experienced Strand Lighting technicians that have current factory training and certification.  Level 2 technicians will be able to work on small to large jobs.  To maintain Level 2 certification, technicians shall be required to attend and successfully complete Strand Lighting factory training every two calendar years.
  • Service Center/ Repairs TrainingService Center / Repairs Training certification is only available to Level 2 technicians that have a current Level 2 certification AND are employed by a Strand Lighting Authorized Service Center. Service Center/ Repairs Training will include warranty and out-of-warranty repairs.


Please review the training schedule for upcoming Level 1 and Level 2 courses.  Note, Service Center / Repairs Training courses will only be offered on an invitation basis only to qualified technicians / service centers.

Strand Lighting Training Programs

Strand Lighting offers a variety of training classes for its products, Authorized Service Centers and technicians, and specialized customer trainings to meet any need.  Please review all available training events on this page.  If you have any questions or would like to request a customized training session, please feel free to contact us at anytime.

Included on this page is:

  • Training Event Dates (click on the Event Date item below to learn more)
  • Strand Customized Console Training
  • Strand Technician Systems Training in the US
  • Product Training Sessions in the UK


Strand Lighting Customized Console Training

Strand Lighting offers customized Palette and LightPalette console training for all levels of users. If you are just starting out or a seasoned professional, Strand can tailor the training to your needs. If you or your facility is interested in training, please email Strand Lighting Console Training with your requests.

 Strand Lighting Technician Systems Training in the US

Strand Lighting offers a comprehensive, five-day service training course for its entire product line.  This includes:

  • A21 Dimming Systems
  • C21 Dimming Systems
  • R21 Dimming Systems
  • S21 Dimming Systems
  • Vision.Net
  • Palette
  • ShowNet


Upon successful completion of this class, technicians will be certified to perform Engineering Checkout/Job Turn on and Warranty Service of all Strand Lighting equipment (as directed by Strand Lighting Technical Support).  An examination is given.

Attendees will receive material relating to the service of Strand Lighting equipment.


  1. Must have experience with technical aspects of lighting controls and currently be employed as technician with a Strand Lighting Dealer, Strand Lighting Authorized Service Center, or other Strand Lighting user. Request for freelance technicians will be required to further qualify them through either an entry test or through recommendations from a Dealer, Service Center or end user.
  2. Attendees must be well versed in standard electrical procedures for safety, knowledge of standard electronic test equipment and basic A/C, D/C and digital circuit operation.


$500 for the week plus all travel related expenses if booking direct with Strand Lighting. You may also contact your dealer to request training and book it through them.

How to Register for Training

You may either sign up through your dealer (and pay for the class through them) or follow the link on this page to book direct through Strand Lighting. 


This price includes all training material and lunch each day. Strand Lighting will provide tools.

Attendees need to bring:

  1. A functional laptop with installed version of Windows that allows IP address changes (preferably XP).  Some applications will not run on Vista.
  2. A crossover Ethernet Cable. (Cat5 or equivalent with RJ45 connectors)
  3. A serial cable (Male DB-9) to Female DB-9). If laptop does NOT have a serial port, an adapter from USB or PCMCIA should be used and drivers PRELOADED!  Please contact Doug Pickering at Strand Lighting Tech Support with questions.

All class schedules will be finalized 30 days prior to start of actual class.

Cancellation Policy

Payment is required at time of confirmation. If you cancel (for any reason) at least 14 days prior to start of class, you will receive a full refund. All cancellations within 14 days of the class will receive a 50% refund of the entire cost. No shows will receive NO refund. Confirmations of cancellations will be done in writing. If you do not receive confirmation, please contact Todd Kessler at Philips Entertainment

If you do cancel, we will try and give you priority to re-schedule for a later class

If for any reason we have to cancel a class, you will receive a full refund and be put in a priority list for re-scheduling. You will receive notification in writing.

Travel Information

All training is conducted at Philips Entertainment, 10911 Petal Street, Dallas, TX 75238. You can fly into either DFW International Airport (DFW) or Dallas Love Field (DAL). Both airports are serviced by most major air carriers

We have a corporate rate with a local hotel that provides a shuttle service to and from the Philips office each day. You will receive an information package after you have confirmed your spot in the class

If you have any questions on technical, startup / commissioning, or ASC training classes, please contact Maggie Bailey with Philips Entertainment at +1.214.647.7952 or

Strand Lighting / Selecon Product Training (UK)

Strand Lighting and Selecon bring together a series of product trainings that cover our technology and solutions for today’s lighting professional. Below is a summary of what we have to offer.

Strand System Builder Project Design Software

Attend this session to learn how this lighting design control software package can help you to create, document and present lighting control and luminaire systems tailored for theatrical or architectural display projects. Strand System Builder software provides an international solution for lighting designers, specifiers, technicians, and consultants. Lighting Control Technology

Easy to set up and program, this product opens a connection to Strand Lighting's powerful range of architectural and entertainment lighting control systems providing exceptional control and flexibility in a wide range of fully scalable solutions for any interactive display, presentation, or themed environments.

Philips Selecon Display Lighting Range

Attend this session for a practical hands-on introduction to the Philips Selecon display ranges of spots (controlled highlighting and general illumination; add colour, movement and beam shaping), projectors (controlled highlighting, precise area illumination, colour and image / framing projection) and wall washers (for a visually even, continuous wash of light with full colour rendering; a wide choice of light sources to meet output, colour quality and energy efficiency performance requirements).

Need more info on UK training programs?

To learn more about UK Product Training Sessions contact Amber Tomlin at

If you have any questions on technical, startup / commissioning, or ASC training classes, please contact Maggie Bailey with Philips Entertainment at +1.214.647.7952 or


Event Dates:


Date: January 19 - 23, 2015
Time: 8:00 am - 5:00 pm
Location: Philips Entertainment
Date: February 16 - 20, 2015
Time: 8:00 am - 5:00 pm
Location: Philips Entertainment
Date: March 3 - 5, 2015
Time: 8:00 am - 5:00 pm
Location: Philips Entertainment
Date: June 22 - 26, 2015
Time: 8:00 am - 5:00 pm
Location: Philips Entertainment
Date: July 27 - 31, 2015
Time: 8:00 am - 5:00 pm
Location: Philips Entertainment
Date: August 24 - 28, 2015
Time: 8:00 am - 5:00 pm
Location: Philips Entertainment
Date: September 22 - 24, 2015
Time: 8:00 am - 5:00 pm
Location: Philips Entertainment
Date: October 6 - 8, 2015
Time: 8:00 am - 5:00 pm
Location: Philips Entertainment
Date: November 16 - 20, 2015
Time: 8:00 am - 5:00 pm
Location: Philips Entertainment
Date: December 1 - 3, 2015
Time: 8:00 am - 5:00 pm
Location: Philips Entertainment









Home | Products | Support | Sales | Media Center | Company
2014 Strand Lighting. All Rights Reserved.
Privacy | Site Map | Feedback