Support/Field Service Contacts
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Support/Field Service Contacts

Around the Clock, 24 / 7 Support

You can contact Strand Lighting technical support 24 hours a day, 7 days a week.  After normal business hours, our technical support staff remain on duty to support your needs and answer any questions you may have.  All Strand Lighting technical support staff can be reached through our North American toll-free number (1.800.4.STRAND), main number (+1.214.647.7880) or via the any of the contacts below.

  • Have a technical question regarding your Strand Lighting products? Email Strand Lighting Support with your questions.


Global Support Team

Doug Pickering
Technical Support Manager - Dimming & Controls
Tel: (214) 647-7970
Mobile: (714) 642-5387
Fax: (214) 647-8031
Email:
Patrick Hill
Technical Service Manager - Fixtures
Tel: (214) 647-7936
Mobile: (214) 418-2650
Fax: (214) 647-8031
Email:
Matthew Peters
Technical Support - Dimming & Controls
Tel: (214) 647-7961
Mobile: (214) 794-0922
Fax: (214) 647-8031
Email:
Victor Munoz
Technical Service Supervisor - Fixtures
Tel: (214) 647-7945
Mobile: (214) 502-0693
Fax: (214) 647-8031
Email:
Kristin Nguyen
Customer Service Manager
Tel: (214) 647-7964
Fax: (214) 647-8031
Email:
Luis "Ernie" Jaramillo
Senior Technician - Fixtures
Tel: (214) 647-7936
Mobile: (214) 403-0263
Fax: (214) 647-8031
Email:
Julie Smith
Director of Support Services
Tel: (214) 647-7987
Mobile: (214) 906-9088
Fax: (214) 647-8038
Email:

Asia Support

Alex Chan
Engineering Manager
Tel: (852) 2757 3033 - Ext. 31
Mobile: (852) 9570 0338
Fax: (852) 2757 1767
Email:

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