TECHNICAL SUPPORT  

 

 

FOR SUPPORT ON VARI-LITE AND STRAND PRODUCTS

Global 24hr technical support:

Call: +1 214 647 7880

Email: entertainment.service@signify.com

European customer service center:

Call: +31 (0) 543 542 531

Email: entertainment.europe@signify.com

North American technical support:

Call: 800.4.STRAND

Email: entertainment.service@signify.com

Strand NEO Series User Support:

For questions about using the Strand NEO Series lighting consoles, visit our Strand Console Users Facebook Group. If you need advanced technical support, please call 1.800.4.STRAND or email entertainment.service@signify.com.

FOR SUPPORT ON ZERO 88 PRODUCTS

General Zero 88 support

For general Zero 88 support, email support@zero88.com.

 

Zero 88 fixture support

For any questions specific to a fixture or to request fixture file creation, email fixturesupport@zero88.com.

 

General Zero 88 Inquiries

For other Zero 88 inquiries, email enquiries@zero88.com.

Looking for someone specific? Find them in our Key Contacts.

SERVICE REPAIR​

​For service and repair questions regarding products that are currently under warranty, visit our Where to Buy / Rent / Service locator, select Filter, and then filter the “Partner” category by Service Center.​

For service and repair questions regarding products that are no longer under warranty, visit our Out of Warranty page for more information.