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    TECHNICAL SUPPORT  

     

     

    Global 24hr technical support:

    Call: +1 214 647 7880

    Email: entertainment.service@signify.com

    European customer service center:

    Call: +31 (0) 543 542 531

    Email: entertainment.europe@signify.com

    North American technical support:

    Call: 800.4.STRAND

    Email: entertainment.service@signify.com

    Strand NEO Series User Support:

    For questions about using the Strand NEO Series lighting consoles, visit our Strand Console Users Facebook Group. If you need advanced technical support, please call 1.800.4.STRAND or email entertainment.service@signify.com.
    Looking for someone specific? Find them in our Key Contacts.
    SERVICE REPAIR​

    For service and repair questions regarding products that are currently under warranty, visit our Where to Buy / Rent / Service locator, select Filter, and then filter the “Partner” category by Service Center.​

    For service and repair questions regarding products that are no longer under warranty, visit our Out of Warranty page for more information.